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MYOB – Officelink Alert Messages and how to Overcome them

images/alert.jpgIn MYOB, Officelink is a function that allows you to automatically create word processing and spreadsheet documents straight from the  accounting software’s data. You also need to be using an Officelink-compatible word processing and spreadsheet program on the same computer, for example Microsoft Word and Excel. For the software version you have, refer to its system requirements for information regarding compatible programs.

Here are some common alerts – note there may be no mention of Microsoft Office:

Error in Officelink

Failure to create OLE driver object

drvwd32 OLE Dispatch error:/n Macro=MyobGetTag/n= Error:

Macro = MYOBGet Tag/n error

oleaut32.dll out of date

Unable to locate the necessary files to perform this Officelink function.

Note: If you are receiving an alert that is not listed above, please refer to MYOB’s Support site: Other Officelink alerts.

Several main things that may cause an Officelink alert are:

  • Missing or damaged MYOB Officelink files
  • Missing or damaged Microsoft Office files
  • A Windows corruption that prevents your accounting software from passing data to Microsoft Office
  • Installing Microsoft Office after you have installed your MYOB software
  • Having Microsoft Word open when attempting to create a letter from your MYOB software

If you receive an alert the following steps are recommended by MYOB. The most common solutions have been listed first so it is recommended you start at Task 1 below as it may be the easiest.

Note: If the computer’s hard drive is partitioned, or you have several drives make sure that both the accounting software and Microsoft Office are installed on the same partition/drive!

The steps and order to be performed are: (Click to be taken to the relevant MYOB support instructions)…

1. Register the Officelink drivers

2. Enable the Officelink Macro

3. Uninstall / reinstall your accounting software

4. Uninstall / reinstall Microsoft Office

5. Uninstall / reinstall Windows

Other Alerts and Help Links

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Accounting Software Australia, MYOB, Quickbooks, accounts software, bookkeeping software
Accounting Software Australia, MYOB, Quickbooks, accounts software, bookkeeping software
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