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Reckon / Quickbooks – Invoices posting to bank account – Not correct – How to fix?
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Published on Sunday, 15 October 2017 17:23
Dan emailed – I am using accounts hosted and when I am creating customer invoices it is automatically posting the amount of the customers invoice into the payments section of my bank account. It has just started doing this tonight and it has done it for the last 4 invoices I created this evening. I have tried deleting the invoices and re-creating but the same problem keeps re-occurring.
Solutions –
Hi Dan,
You need to check the item you are using.
There is a good chance it is pointing directly to your bank account.
Kind regards,
Dan replied - Thanks Sally, you are quite correct, the items concerned were posting to the bank account not to the sales account, due to an error when the items were originally created. Problem caused by a faulty (over-tired) human interface !! Regards Dan
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