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MYOB – Overpaid supplier in MYOB –Hhow to handle
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Published on Friday, 22 December 2017 08:59
Caller questioned me – I have an overpaid supplier via online banking for the total on their account in MYOB, but when I went to record it in MYOB Account Right, I realised I had not deleted a bill I entered twice and it was included in the allocation of the amount due – how do I handle it and correct this?
Answer – You can correct it –
(a) If you haven’t sent the ABA file to online banking, or Actually paid online - the payment has to be deleted first – so
- Find the payment in bank transactions – easiest way is to use Find Transactions (Ctrl+Y) or from the lower part of any Command Centre;
- Open the transaction (white arrow on left);
- In the TOP menu click Edit then Delete Payment;
- Then go back and delete the un-wanted bill – and check all those remaining bills match the statement (if you agree with the supplier).
(b) If you ALREADY PAID – either sent the ABA file form MYOB, or Paid directly online, the amount on your bank needs to be allocated, so the extra invoice needs to stay there, so it all matches the total paid.
- Notify the supplier what has happened;
- Create a NEW purchase with note about what invoice was double paid (use a service purchase so you have room in the Description to make reference notes) BUT MAKE the AMOUNT NEGATIVE the amount overpaid, and save – this creates a credit purchase that can be applied to the next bill you owe the supplier, or you can receive the amount back if the supplier refunds you (do it in the Purchase Register).
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