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Accounting Software Australia, MYOB, Quickbooks, accounts software, bookkeeping software
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MYOB - Supplier set up as Customer, but can’t correct it – How can I change it?

images/question.pngClient emailed - I have been entering Spend Money dockets today and when I did a card for a supplier I didn’t realise that I in my haste the supplier was set up as a customer... but I can’t correct it - the transaction is already saved - but how can I change it (the card) - when I try and edit the card it won’t allow me. The customer/supplier choice won’t allow me to change it???? I thought that I was doing ok and have kind of hit a wall what do I do?????? Cheers Natasha

Solution – No need to delete the card – But note you can’t delete OR change/correct the status of card type UNTIL – you take any transactions (trns) off the card (eg you can open the trans. then change the card in the spend money to another card for a moment, such as the next card in the list), and also change the Recurring Transaction created earlier (>(click/go to) Lists >Recurring Transactions, scroll or search in the box at the top >double-click to open, change the card to another for a moment, Save a copy).

Then >Lists >Cards >find the card, change the type from customer to supplier >OK, close cards.

Go back to the original transaction, open it >Change back to the updated card >OK, say yes to changes

Then go back to Recurring Trns - Lists >Recurring Transactions, scroll or search in the box at the top >edit, change the card back and save it.

Need help? Not sure? Call for FREE 30min advice / strategy session today! Aus +61 407 361 596

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